We have compiled a list of Frequently Asked Questions (FAQ) for you. If you don't find the answer to your question, please contact Customer Care.
To receive or stop communications from Girl Scouts of Central & Southern New Jersey for members of your household, log into MyGS, select My Household in the left navigation panel, find the household member whose preferences you wish to change and click Edit Profile, then scroll to the bottom of the page to adjust Communication Opt-Ins. Note that if youth members opt out of communications, you, as the caregiver, will not receive any general communications related to the youth’s membership, such as notices for special programs for a specific Girl Scout level or rewards opportunities.
Unsubscribe: If you no longer wish to receive any general emails from GSCSNJ, you may adjust your communications preferences by logging into MyGS, selecting My Profive in the left navigation panel, and adjusting your Communication Opt-Ins at the bottom of the page. Please be aware that opting out of emails will stop delivery of ALL emails, including notices for upcoming events, notice of special offers, general survey invitations, and council updates such as information about the cookie program.
Unsubscribing will not stop delivery of any transactional messages that are a critical part of GSCSNJ membership. For example, if you registered for one of our programs, you would still receive an email confirming that you had registered, even if you unsubscribed from our general emails. Unsubscribing from GSCSNJ general emails also does not unsubscribe you from GSUSA emails, and vice versa.
Resubscribe: If you have unsubscribed and wish to resubscribe again later, follow the steps outlined above to opt in to communication. If you are not receiving email and believe you should be, contact Customer Care at email@example.com.
Our Customer Care team is here to help you.
The Event List and Event Calendar have the most updated information on current program events and training available for registration.
The Event List provides a list of all events in a list view, by date. You can use the Advanced Search feature to filter events by date, program level or focus category. To use the Advanced Search, you will need to put in a date range first, then select any filters you would like, then click search. A list of events that meet your criteria will populate for your review.
The Event Calendar shows you all events, by date, in a calendar view.
To register for an event using the Event List:
To register for an event using the Event Calendar:
Need more help? Contact Customer Care at 856-795-1560 or email at firstname.lastname@example.org.
With gsEvents, registering your troop is easy!
If you need assistance, please contact Customer Care at 856-795-1560 or email@example.com.
We request two weeks written notice for cancellation of any program or training event, so that the spots can be open for others to register.
All cancellations are subject to a $5 cancellation fee per registrant, unless otherwise stated on the event page. If the event requires a deposit (for example, summer camp) the deposit is non-refundable, and no refunds will be processed within 30 days of the camp session, without the submission of a Doctor’s note. Some larger events, or events where we are purchasing tickets on your behalf, will have their own cancellation fees, which are stated on the event page.
To see all waivers required for an event:
To pay the balance due for an event:
If you are still in the Add Your Details screen, scroll to the bottom and click Remove Participant located in the center of the screen between the Submit Member Details button and the cart total.
If you have already submitted member details, click Review Cart or enter your cart by clicking the trefoil at the top right of the My Account screen, and then clicking Review Cart. Under the registrant’s name, you can click Remove. A pop up will appear asking if you are sure that you want to remove the event. Click Yes, I’m Sure
If you are experiencing trouble finding events or registering for events in gsEvents, please check out this list of common tech support questions. If you concern is not here, or you continue to have difficulty, contact Customer Care at 856-795-1560 or firstname.lastname@example.org.
I’m searching for an event in gsEvents and it is saying that there are no events that match my search.
First try refreshing your screen. If no events populate, try adjusting your search filters or expending your search radius. If you are still not seeing events, please clear your cookies or try a different browser. You can also find all GSCSNJ upcoming events on your Event List or Event Calendar.
I’m registering for an event and the Add Payment Details or Submit button is greyed out.
Make sure that you check the box accepting the Girl Scout Promise and Law at the bottom of the screen. Once that box is checked, the Add Payment Details or Submit button should turn green and allow you to click it.
I’m trying to register my Girl Scout/a Girl Scout from my troop for an event. I see their name in the dropdown, but they are greyed out and I cannot select them.
If you see a Girl Scout’s name in the dropdown and it is greyed out and/or it says inactive, this means that the Girl Scout does not meet the criteria for registration for that event. Their grade level may not match the grade levels required for registration, or their membership may not be up to date. Check their information in My Account. If there is an error in the profile, please contact Customer Care.
I’m in my MyGS account. How do I get back to search for events, or see the event I was trying to register for?
The easiest way is to click the Girl Scouts service mark at the top left of the screen and then select Find Events. You can also go back to the Event List or Event Calendar link and press Register Now.
I’m a leader and I am trying to register my troop members for an event. However, I am only seeing the members of my household. Why can I not see my troop members?
This can happen for a variety of reasons:
Typically, a troop selects the uniform pieces they wish to wear (for example, sash versus vest) and determines whether Girl Scouts will wear full uniform or only certain uniform pieces.
If you have specific questions regarding uniform pieces, the GSCSNJ staff are very knowledgeable and carry everything needed for each level of Girl Scouting. The shop offers shipping, and orders can be placed over the phone or via email at email@example.com. There is also an online shop through GSUSA in New York.
Yes. The shop carries the full line of core items, like uniforms and badges, and they also carry Girl Scout and GSCSNJ t-shirts, accessories, and gifts. Depending on the season or the Girl Scout calendar, the shop carries items to compliment experiences. For instance, in the summer, the shops offer fun camp kits. During cookie season, the shop carries cookie selling support items such as cookie t-shirts, cookie booth items, yard signs, buttons and other tools to help Girl Scouts reach their sales goals.
The online shop sales also benefit the Girl Scouts of Central & Southern NJ council and help fund programs in our council. However, specific GSCSNJ items can only be found in our shops.
Prior to registering for summer camp, please make sure to fully review the Summer Camp brochure.
Registration for summer camp will be on the gsEvents platform. More details will be available over the winter.
You will receive an invitation to complete CampDocs for all campers who are registered for summer camp. All CampDocs must be completed prior to your camper’s arrival at camp. Sleepaway camp does require a health form to be completed by a doctor.
Unfortunately, no. Our registration system does not currently handle waitlists for events such as summer camp. If there is a session you would like to attend, you can check back periodically to see if any cancellations have occurred, and there are spots available in the session you want to register for.
Yes. If you need financial assistance for your camper to attend summer camp, please complete the Council Cares form and submit the financial information requested per the instructions on the form.
Council Cares forms should be complete and submitted by May 1. After that date, the applications will be reviewed and awarded if funds are still available.
Girl Scouts of Central & Southern NJ requires written notification for all cancellation requests. Cancellation requests received more than 30 days before the start of the camp session will be refunded minus the $50 non-refundable deposit. Cancellation requests received less than 30 days prior to the start of the camp session are not eligible for a refund of any fees paid unless there is a medical reason for the cancellation and a note from a medical provider is provided. All requests can be sent to firstname.lastname@example.org.
If, for any reason, the camp is officially closed due to severe weather conditions, emergency repairs, etc. (may be on a last-minute basis), an alternate date or full refund will be offered.
No refund will be issued if camp is not officially closed and a camper chooses not to participate for any reason.
Yes. If your camper is not a registered Girl Scout, they will need to purchase a Girl Scout membership prior to registering for camp. New members may join through the Join Page, or during their registration for Summer Camp.
No. Camp Directors and staff carefully designate session grade levels depending on what the session content will be and badges that will be earned as well as the length of the activities in that session. The gsEvents registration system will not allow you to register a camper for a session that does not match the grade level in their Girl Scout profile. If your camper’s grade level is incorrect in their profile, please contact email@example.com immediately to have it corrected.
With proper hydration, campers have a safe, enjoyable Summer Camp experience. Staff encourage all campers to drink plenty of water throughout the day. All program areas have access to shade.
Campers swim at least once each day and have down time where they can rest in buildings with air-conditioning . At times, campers can play water games or play in sprinklers.
To accommodate Girl Scouts of varying faiths in saying the Girl Scout Promise, volunteers are responsible for being sensitive to the spiritual beliefs of all members and making sure that everyone in the group feels comfortable and included in Girl Scouting. Individual members may omit the word “God” or substitute the word “God” with whatever word is applicable to their spiritual beliefs, but, like the Pledge of Allegiance, the official Girl Scout Promise includes the word “God” in both its spoken and written form.
Girl Scouts and volunteers cannot be excluded from membership or activities based on race, color, ethnicity, gender, sexual orientation, creed, national origin, marital or socioeconomic status, disability, or age. Girl Scouts is an inclusive organization. Girl Scouts of Central and Southern NJ is committed to having its membership reflect the diversity of population groups within its jurisdiction.
Girl Scout membership dues are paid directly to Girl Scouts of the USA. Girl Scout members receive all the benefits of being a member of a national organization, including the ability to participate in all national and regional programming and basic liability insurance coverage while participating in all approved Girl Scout activities. All members (youth and adult) pay membership dues annually. Annual dues for each year are $25 and the Girl Scout year runs from October 1 through September 30. Girls pay an additional $15 fee to Girl Scouts of Central & Southern NJ for their membership, which helps to cover the costs of training adult volunteers and covering the cost of the background check required to volunteer with Girl Scouts.
Additionally, Girl Scouts of Central & Southern NJ offers council events that members can enjoy with their troop or as individuals. Visit our Event Calendar to learn more.
Beginning April 1 of each year, new members may purchase an Extended Year Membership. The Extended Year Membership is valid for the remainder of the current Girl Scout year and for the entire next membership year; the cost is $35 for adults and $56 for girls.
When you register for Girl Scouts online, you will be asked to enter your zip code and the available troops in that area will be displayed for your selection. These troops may be established or may still be forming, needing more youth members or adult volunteers to complete the troop. If a troop you select has a troop leader, you should be contacted shortly by that troop leader to get started. If you can’t find a troop that works for your family, you can still complete the registration process by selecting Apply to Participate Without a Troop or Apply to Start Your Own. You will be contacted by a council staff member to help you find the right troop for your family or assist you in setting up a new troop.
Any girl in grade K-12 can join Girl Scouts. The earliest they can join is in kindergarten. Incoming kindergarteners may join Girl Scouts as early as April 1 of their pre-K year, by registering for Extended Year Membership.
Yes, all members (youth and adult) participating in Girl Scouts must register annually and individually pay the annual membership dues, except those adults who are lifetime members or who are working in a temporary advisory or consultative capacity. To renew membership, go to www.gscsnj.org and click on MyGS. For a new membership, go to www.gscsnj.org and click on Join for girls and Volunteer Now for Adults.
We encourage you not to wait until there is a troop before you register. When you register for Girl Scouts, you can choose the troop that will best suit your family. During the registration process, you will be taken to the participation catalog which lists all the troops available near your zip code. If the listing shows that adult volunteers are needed, this means that we still need adult volunteers before we can form the troop. Consider signing up as a volunteer and helping out with the troop. You can register yourself as an adult to start the process of becoming a member and being approved as a volunteer. In fact, we encourage all adults to participate with the troop in some capacity for the best experience for all.
Financial assistance is offered for membership for all applicants. Register as a member and select Financial Assistance as the payment method. Your request will be reviewed and approved for membership by a council staff member. If you need additional assistance, you will need to complete the Council Cares form and submit it along with your financial information per the instructions on the form.
Supplies needed to being a Girl Scouting experience include, at a minimum, a Girl Scout vest or sash (usually determined by the troop), the identification for the vest or sash, an Insignia Tab and the Girl Scout membership pin and WAGGS pin, and a copy of the handbook. GSCSNJ starter kits are a great value and have everything needed for a uniform to begin the Girl Scout experience. Starter kits are available at the council shops.
The parents must register new members to Girl Scouts. Have the parent go to www.gscsnj.org, and click on Join Now. They can register their girl to Girl Scouts and select your troop to participate with. If there is no room or the troop is not on the catalog, have them register without a troop, and send an email to firstname.lastname@example.org and request that the girl be transferred into your troop.
To renew troop members, log into your myGS account and go to My Account, then My Troops in the left navigation. Under Member Details, check the boxes on the left of each person you wish to renew. Alternatively, if all troop members are renewing, check Select All at the top of the girl and adult rosters. If you are unsure if someone is planning to return, leave the check box blank. If you know that someone is definitely not planning to return, you can check Not Returning next to their name. Scroll to the top of the Member Details section and click on the green Renew button to continue to the payment screen.
Once a member pays the annual Girl Scout membership fee, the dues are paid directly to Girl Scouts of the USA (GSUSA) and are not kept by GSCSNJ.
GSUSA policy only allows for refunds to be made if 1) the wrong registration year has been chosen, or 2) a duplicate membership has been purchased for a member.
Membership dues cannot be transferred.
All requests for refunds for membership must be made the same membership year that the membership was purchased and cannot be processed after the membership year has ended. Please allow time for processing when submitting a request.
Refund requests must be made in writing to email@example.com.
Lifetime Membership is available to any individual who accepts the principles and beliefs of the Girl Scout Movement, pays the one-time Lifetime Membership fee, and is 18 years of age or older.
Lifetime Membership dues support the Lifetime Membership Endowment Fund, which helps to fund Girl Scouts’ programming. When you sign up as a lifetime member, $25 of your contribution automatically funds a year of membership for a Girl Scout in an underserved community in your area. Lifetime Membership fees are generally considered tax-deductible.
As a Lifetime Member, you will receive:
The type of Lifetime Membership are:
As long as the troop is on the catalog, you can log in to your MyGS account and select Change Participation next to the name of the person you are changing participation for, you will select the troop you would like to transfer to, and when the transfer is approved by the council, your transfer will be complete to the new troop.
Leaders who wish to transfer girl(s) into their troop, and Service Unit Team members, should use the Member Data Correction Form which is located on the Forms page of our website.
Log in to your MyGS account and update your address under My Profile. You will need to update it for each member of your household. After that, select Change Participation next to the name of the person you are moving to a new troop in your new council, you will need to do a search for troops in your area by putting in your zip code and selecting from the troops available. This will move the member, and any non-members in the household to the new council. You will have to do this process for each member.
Yes. Protecting our members and the Girl Scout Movement is top priority, and screenings and checks are integral parts of our due diligence process and risk management policy. Background screening is the process of authenticating the information supplied by an applicant. At Girl Scouts, the screening of volunteers includes background checks, which are performed by Sterling Volunteers, an independent, third-party agency.
Criminal background checks (CBC) are integrated fully into our council membership database. Choosing a volunteer role (ex. Troop leader or troop support volunteer) during the registration process will initiate our registration system to automatically check for an eligible, unexpired background check on file. If one is not found, the system will authorize Sterling Volunteers to send the volunteer an email invitation to complete a CBC.
If an adult requires a background check and did not initially register as a volunteer, they should log in to their MyGS account and add a volunteer role, such as Troop Support Volunteer for their troop, to their profile. This will trigger the background check process through the system.
When the background check is due to expire (every 3 years), then they will receive an invitation to complete a new background check.
Background checks, conducted by Sterling Volunteers, consist of:
GSCSNJ requires an updated background check every 3 years for volunteers.
Once an invitation to complete a background check is addressed by a volunteer, our third-party background check vendor generally takes an average of one to five business days to complete the background check report. In certain special circumstances, the process can take longer. Always allow yourself several weeks before a criminal background check is needed to get it completed.
Online education allows for volunteers to complete their required training on their own time. The online training platform, gsLearn, allows volunteers to access training opportunities from GSCSNJ as well as GSUSA.
However, there are certain training events that require hands-on learning to be effective. These include CPR/First Aid and Troop Camper Certification. We offer opportunities to do these trainings multiple times throughout the year. These opportunities can be found on our Event Calendar or Event List when available. Other volunteer training, such as New Leader Orientation are offered online, at specified times through our Events Calendar.
Additionally, GSCSNJ has opportunities for volunteers to come together, learn new skills, share ideas, network and complete some training requirements.
gsLearn is the official Girl Scouts online, on-demand training forum. Learners can complete training when and where works best for them. By adopting the gsLearn platform, GSCSNJ and other Girl Scout councils now have access to nationally consistent training content and can also host their own training resources on the same site.
gsLearn can be found by logging in to your MyGS account. Once logged in, select My Account and then click gsLearn from the left-hand navigation.
Every registered adult member with a completed membership registration can access gsLearn. If your membership status is set to payment pending, unresponsive, ineligible, or opted out (chose to halt the membership process), you will not have access to gsLearn. If you do not renew your membership for the next Girl Scout membership year, you will lose access to gsLearn on October 1. Please be sure to renew your membership prior to October 1 each year to avoid disruption.
All registered adult members whose membership status is active, should have access to gsLearn. If you are having trouble, please contact Customer Care.
If you are a new member and do not see any courses in the content library, this is because your account was just activated. The system is now in the process of setting up your account as a general learner. Please wait approximately 30 minutes for the system to set up your account and populate the content library and then try again. You should be able to see our Welcome to gsLearn course on your Learner Dashboard. Please take this course prior to any other courses. All the other available courses and learning paths should now be in the content library. If after 30 minutes you still need assistance, please contact Customer Care.
gsLearn is mobile responsive, which means it will resize the screen and adjust the experience to work on your phone or tablet.
If you are unable to see a training in its entirety on your screen, you will want to zoom out your view temporarily. On Google Chrome, hold down the Ctrl, Shift, and “-“(minus) keys to zoom out until you can see the whole screen. When you are done with the training, hold down Ctrl, Shift, and “+” keys to zoom back to 100 percent.
We have built a learning path specifically for troop leaders. This learning path is required to be considered a trained troop leader and should be completed within three months of taking on this role.
We have also created courses for Troop Treasurers, and strongly recommend taking these courses in this role. We are currently working on creating additional learning paths and will announce more details as they are available.
You can also find many new courses developed by GSUSA and GSCSNJ. Feel free to check them out! Everything can be found in the content library. If you are unsure which courses you need to take for your role, you should contact your membership staff and they can assist you.
Yes, you may take any course you want in gsLearn. You might want to explore courses meant for other volunteer roles that might interest you. However, if you require specific training for your role, we recommend completing that training first. We are adding new courses all the time, so be sure to check both the courses and learning paths in the content library regularly.
The gsLearn content library is where you can find all the courses and learning paths that have been created. If you are looking for a learning path, simply select the content library on the left. All of our content will display, with learning paths at the top, followed by courses. You can scroll through the list or use the search criteria on the left if you are looking for something specific.
Once you find what you want to take, select the learning path or course, and it will be added to your learner dashboard.
In gsLearn, courses are comprised of modules, which are smaller units of learning, sort of like a chapter in a book. The course is the book, and the modules are the chapters. A learning path is a collection of courses that have been curated and assembled specifically for a certain volunteer role, like a troop leader or a service unit volunteer.
If you need to exit a module before you are complete, that is fine. This is one of the best things about gsLearn. All you need to do is click Exit in the upper right corner. You can click on Home to go back to your dashboard and Log Out.
When you are ready to start up again:
The completion percentage will display on the right. For a standalone course, the completion percentage will show 100 percent when you have completed the course. However, when working in a learning patch, the individual courses will have their own completion percentages, but the learning path will only show 100 percent complete when all the courses in the learning path have been completed.
While you are taking a course, you may notice a TOC button in the playbar at the bottom of the screen. TOC stands for Table of Contents. If you click on it, you will see all the slides in the module. Each one you have completed will be marked with a check. If you feel the need to go back a few slides to listen to something again, use the TOC button and select that slide. It will automatically start to play.
If you need to refresh your memory for a course you have taken in the past, you can go back to it, find the module you need, and click on it. Then select Review Content, click on the TOC at the bottom, and select the section you want to review.
Once you have completed a course, a few things will happen. First, you will receive an email confirmation of the completion from gsLearn. You will also earn an achievement for this completion. Your achievements can be displayed if you select Achievement in the left pane. gsLearn will keep track of your training history.
If you would like to take a completed course, or module in a course, over again as a refresher, you can find the completed course in your Completed section.
Your first step will be to click on the course. Then you will have two choices. You can either 1) Start Over: You can click on the first module and select Start Over. This will allow you to take the module over again. If you had any assessments that were scored, your score will be reset. 2) Review Content:
If you only want to review certain parts of the module:
Note: At any time during a module, if you want to go back to a previous slide, you can use the TOC button and select a specific section. Your module will resume from that slide.
The three-digit number (131) before many gsLearn course names or learning paths is our Girl Scouts of Central & Southern NJ council code. This helps GSUSA keep track of the owner/creator of each course that has been added to the system.
gsLearn will include some courses you have already taken. However, we have added some new courses from GSUSA and GSCSNJ that will replace some of our previous trainings. The information/resources in the updated and new courses provide information not previously available or that pertain to new processes and policies. If you have additional questions about a specific training, please contact your membership specialist.
GSCSNJ does not have any training currently available for youth members.
Girl Scout councils may provide access via a direct log-in link to a Girl Scout Senior or Ambassador for training. Council can only provide access if the Girl Scout is a current Girl Scout Senior or Ambassador, is at least 13 years old, and, if the Girl Scout resides outside the United States, is at least 16 years old and has a separate and unique email address.
In gsLearn, achievements are a record of course completions. From the achievements selection in the left pane on your home screen, you can display all of your course completions and download a copy of your Certificate of Completion, if so desired.
gsLearn will keep your course completion certificates in your account online. You can download and print the certificate if you would like, but you are not required to do so.
Currently, only CPR/First Aid courses require recertification. If your CPR/First Aid is expired (varies by provider, generally two years), you must take this course over again.
Relevant training records, specifically CPR/First Aid, New Leader Orientation and Troop Camper Certification are tracked in Salesforce, which is part of the MyGS account.
The gsLearn Summary Dashboard is available in Looker.
The SU Roster: gsLearn Summary Dashboard displays the course information for your assigned service unit and the Supplemental Learning from gsEvents.
If you have moved from one council to another, please contact your previous council and request that your gsLearn records be transferred. Learner history in gsLearn stays with the learner.
Council-specific courses vary from one Girl Scout council to another. Learners will want to take council-specific training courses that apply to their volunteer roles when transferring memberships from one council to another.
GSCSNJ will accept any of the courses from other councils created by GSUSA. We will not accept outdoor training courses from other councils. You must take the GSCSNJ New Leader Orientation to be a troop leader. The same criteria above would be true for the transfer of GSCSNJ courses going to another council. GSUSA courses will always transfer. Council created courses will vary from council to council. Each Girl Scout council will have their own guidelines concerning trainings they will accept from other councils.
While we strive for the best, if you notice an error, please contact Customer Care at 856-795-1560 or firstname.lastname@example.org or click to provide feedback within the course itself. We appreciate your feedback and suggestions!
We would love to hear your suggestions! We are always looking to improve your training experience if we can. Please contact Customer Care at 856-795-1560 or email@example.com with your ideas and we will share them with the appropriate staff.
The Troop Trip Form captures all pertinent information needed to document troop travel. This form is submitted by the leader between two weeks and three months prior to the date of travel.
The troop trip form is only needed for travel 3 nights or more, or if going out of the country.
The team reviews each submission to make sure that GSCSNJ has all the necessary information related to the trip or activity. In particular, they are looking at:
We will also look at your insurance needs and let you know if additional insurance is required.
Once you have received a reply from GSCSNJ indicating that your submission is being reviewed or is approved, you can submit any changes in a reply to that email.
Changes that can be submitted late include, but are not limited to:
High-risk activities are those that, if practiced unsafely or in an unsafe environment, could cause serious injury or death to a participant or could require crisis communication if any injury occurs.
For a full list, and additional information, on high-risk activities, please refer to the Safety Activity Checkpoints on our Forms page.
Some examples of high-risk activities frequently engaged in include:
If your troop is participating in a high-risk activity and the activity is not being performed at a GSCSNJ property, you will need to \verify evidence of the site’s certification for the high-risk activity you are participating in.
Proof of high-risk certification can include:
The adult-to-girl safety ratio is the minimum number of adults needed to supervise a specific number of Girl Scouts. It was developed to ensure the safety and health of the participants. If one adult has to respond to an emergency, a second adult is always on hand for the rest of the participants. The adult-to-girl safety ratio changes based on the Girl Scout program level and the number of participants.
To calculate how many adult volunteers you need for your Troop Travel Submission, please check the Safety Activity Checkpoints on the Forms page of our website.
To have your Troop Travel Submission approved, you must provide documentation of liability insurance from the rental host which covers premises for commercial use, with a minimum of $1,000,000 general liability insurance.
This can include:
Domestic and international travel is permitted as long as the destination allows visitors from the home country/state/county/city and is not listed as a Level 4 travel risk.
Groups should check the US Department of State Travel Advisories and CDC Travel Recommendations for international destinations and cruises. Groups will need to demonstrate that the destination permits visitors from the United States and/or the State of New Jersey. Additional insurance will need to be purchased for international travel, including cruises.
Travel to destinations listed by the US Department of State as Level 4 travel risk will not be approved, regardless of whether this designation is due to COVID-19 or other factors.
Additional information for Girl Scouts traveling abroad can be found on the GSUSA travel page.
If your Troop Trip Submission includes non-member children that are able to participate in the activities. They should be included in your troop travel roster as non-member children. Additional accident/injury insurance will need to be purchased to cover non-members for the duration of your trip or event.
Every registered Girl Scout member and registered adult volunteer in the Girl Scout Movement is automatically covered under the basic plan for an approved and supervised activity lasting two consecutive nights or less. You will require additional insurance if:
GSCSNJ requires any adult participating with a troop or attending an event as a Girl Scout adult volunteer to have a current year Girl Scout membership and a current/eligible criminal background check (CBC).
For information on Girl Scout training courses and requirements, please visit our website, under volunteers for training information.
Certifications typically required for Troop Trip Submissions include:
Let’s Go! 1 Out and About
Let’s Go! 2 Food, Fire, and Fun
Let’s Go! 3 Outdoor Skills
Let’s Go! the Extra Mile
To Register: Unfortunately, you are not able to register new members, this must be done by the parent or guardian.
To Renew: Log into MyGS, go to My Account, and then My Troops. Make sure everyone is showing, if not, you may need to click on the Show Inactive Members for the full list to populate. Under Member Details, check the boxes on the left of each person you wish to renew.
Alternatively, if all members are renewing, check Select All at the top of the girl and adult rosters. If you are unsure if someone is planning to return, leave the check box blank. If you know that someone is definitely not planning to return, you can check Not Returning next to their name. Scroll to the top of the Member Details section and click on the green Renew button to continue to the payment screen.
The status column will tell you if a membership is current or not.
If a member is joining a different troop, you can choose to renew their membership and then have the receiving leader submit a Member Data Correction Form. If you choose not to renew their membership, leave the check box next to their name blank when you renew you other troop members.
If you are unsure if a member is planning to return, leave the check box next to their name blank when you renew your other troop members.
If you know that a member is definitely not continuing as a Girl Scout, you can check the Not Returning box next to their name. Note: Once Not Returning has been checked, the member will not be able to renew online until they contact council to reset the renew option. The Not Returning checkbox should only be selected if the member is not planning to return at all.
If they are not currently registered and did not participate for the current year, they can contact Customer Care for assistance.
You will receive an itemized email receipt. The caregiver of each Girl Scout will also receive a renewal notification email, and this email will ask the caregiver to update contact information, if needed.
At the end of the renewal process, there will be an option to share on social media that you have renewed. Please help us spread the word by using this new feature! You can also connect with our membership specialist for additional ways you can help inspire others to renew or join.
Current GSCSNJ Girl Scout Ambassadors who are graduating high school and/or bridging to Adult Girl Scouts can renew as adults or purchase their Young Alumni Lifetime Membership through their, or their caregiver’s, MyGS account. Once logged in, both should show as a member option if they are eligible.
If the option is not available, or you have difficulty, please contact Customer Care.
If a friend wants to join a specific troop, ask their caregiver to visit our Join Page. As long as the troop has openings available, prospective members will find the troop in the participation catalog. To make it easy for someone to find a specific troop in the participation catalog, make sure they have the five-digit troop number (ex. Troop12345 or Troop30216). The system will then walk the caregiver through the steps to becoming a member.
Alternately, the troop leader can log into their MyGS account, click on My Troops in the left navigation bar, choose the troop, click on the link on the bottom of the troop roster Invite Friends to join your troop, fill out the form with email addresses, and submit the request. A direct link to the troop registration page will be sent. The troop URL link can also be found in the troop catalog. After searching for the troop, you can find the URL icon above the troop number on the troop tile. Clicking the icon will copy the URL to the clipboard so it can be shared by email or text message.
If the adult is already a registered member and listed on your troop roster, you can add a volunteer role for them. Click on the Edit Details link to the right of the volunteer’s name. Scroll down and you will see the volunteer’s current role in the troop. Click on Add a New Role. You will then be taken to a list of volunteer roles within your troop. Select the appropriate volunteer role by marking the check box on the left. Click Next. You will then see the updated participation on the troops tab.
After the new volunteer role is added, the system will automatically check to see if there is an eligible, unexpired Criminal Background Check (CBC) on file for that volunteer. If not, the system will automatically authorize Sterling Volunteers (GSCSNJ’s third party CBC vendor) to send the volunteer an email invitation to complete a CBC. The invitation will be sent to the email address the volunteer uses for Girl Scouts.
Because a caregiver will select a troop whose meeting date and time fits their schedules, our hope is that they will be more likely to choose a volunteer role in the troop from opportunities on display in the participation catalog. Volunteers do not necessarily need to be the caregivers of the members in the troop; however, all adult volunteers need to pass the background screening process. If adults don’t voluntarily select a role for themselves when they register online, and the troop needs leadership, service unit registrars, service unit managers, service unit data managers or GSCSNJ staff will contact them directly to offer them volunteer opportunities.
Caregivers do not need to register for membership. However, if you plan to attend a member-only event, or if you directly participate in a troop, you will need to register for Girl Scouts. If you need to renew your membership, go to MyGS. If you are registering as a new member, visit our Volunteer page for more information on ways you can be involved.
GSCSNJ requires any adult participating with a troop or attending an event as a Girl Scout adult volunteer to have a current year Girl Scout membership and a current/eligible criminal background check (CBC).
Members are encouraged to renew as early as April 1 for the upcoming membership year. If members do not renew by September 30, their spots will open up and will be shown as openings in the participation catalog beginning October 1. Please consider renewing all members, even those who are undecided. Members who wait to renew between October 1 and April 1 may renew to their current troop if there are openings.
If a member insists that they are registered and are not listed on your troop roster, they may have been registered to a former troop or to another troop in your area. Contact Customer Care and we will look up the member in the GSCSNJ database to see if they are registered. If they are not registered to the right troop, we will ensure that the member is put into the correct troop.
All troop transfer requests should be submitted by using the Member Data Correction Form. This form is found on our Forms page of the website and will expedite member transfers from one troop to another within GSCSNJ. Please fill out this form for any and all individuals needing to be transferred.
You may use the Member Data Correction Form (MDCF) if:
Do not use this form if:
You can update basic contact information and the school attended for your household or troop members through the My Household or My Troops tab on your MyGS account. Just click on the Edit Profile link in your Household or Edit Details link in My Troops to the right of each member’s name.
The listing includes the distance from the middle of the zip code where the troop meets, the grade range for the troop, the meeting day, time and frequency, a description of the troop, the interests of the troop, how long it has been active, how many girls and adults are registered to the troop and how many spots are open in the troop. To edit or update the information for your troop, you can go to My Troops, click on the troop you want to update, then click on Edit meeting details. This will allow you to change most of the information. If you need to update information not available to edit in this screen, you must fill out the Troop Update Form.
Yes. A troop listing can accommodate multiple age/grade levels.
The minimum troop size is twelve Girl Scouts for Daisy, Brownie, Junior and Cadettes. Senior and Ambassador troops have a minimum of 8 Girl Scouts. Troops cannot opt-out of the participation catalog until they have the minimum number of Girl Scouts.
If you have room for more members, or you have volunteer roles that need to be filled, please fill out the Troop Update Form so that your vacancies will display in the participation catalog.
A troop leader can update some information that appears in the participation catalog themselves. When you are logged into MyGS, click on My Troops in the left navigation, select the correct troop, and click Edit Meeting Details. Please update all of the information. The information will update as soon as you click Save. Meeting location, meeting day, frequency, start and end times are available for you to edit.
To update other information, including program grade, level, desired number of Girl Scouts in the troop, affiliation, and open volunteer roles, you will need to submit a Troop Update Form.
The participation catalog is updated in real time, so please let us know whenever you have changes to your meeting location or troop availability by completing the Troop Update Form. All troop leaders will be asked to submit any changes by April 1 or each membership year in order for all inputs to be incorporated by out spring renewal launch. Put troop vacancies on display in the participation catalog by completing the Troop Update Form. For example, if the desired number of Girl Scouts is 12, but there are only 10 Girl Scouts in the troop, two vacancies would be displayed in the participation catalog until those spots are filled. Once spring renewal registration starts, spots for all existing members for the next membership year will be reserved until September 30.
This is, perhaps, the best part of being a Girl Scout – making new friends! Since the system is searchable by zip code, we expect that most caregivers will enroll their Girl Scouts in the area where they live or near the school they attend. When a new member joins a troop, the leader will get an email notification. The automated email will prompt the leader to reach out and welcome the new Girl Scout to the troop. This connection is really important because it serves as a warm welcome and it’s an opportunity to share important next steps, including troop meeting dates, times and location.
Yes. Troop leaders can specify if their troop is closed and will not accept additional members after they have reached their minimum number of 8 Girl Scouts. Troops that are full will not show on the participation catalog.
As long as there are two unrelated adults as the troop leaders and the troop is at the minimum number of Girl Scouts (8 girls), a troop leader can decide when to close their troop enrollment.
Service Unit positions are appointed positions, so they are not available in the participation catalog. You can speak to the membership specialist, or the service unit team, and ask if any opportunities are available for you to fill.
To get started and connect with membership staff from your area, select Create a Troop from the registration page, or contact Customer Care.
In order to start a troop, leaders must:
For more information, check out our How to Start a Troop page.
Troops can have multiple grade levels, but Girl Scouts must participate in activities that are appropriate for their level of Girl Scouting. For example, Brownies in your troop need to work on Brownie badges and journeys, while Daisies work on Daisy petals and journeys. The appropriate adult-to-girl ratio needs to be met for the grade level of the troop.
All potential troop volunteers are required to register as an adult member of GSCSNJ, have an approved background check on file with GSCSNJ, complete the New Leader Orientation training, meet your service unit team for introductory training, have no debt owed to GSCSNJ or troops, and support GSCSNJ and GSUSA policies and procedures.
Two unrelated leaders are required for a troop. A troop may have as many leaders as desired, but they must all have completed the same requirements. To maintain an acceptable adult-to-girl ratio, troops may also have adult members who are not required to have completed the same training as the leader, but must be registered Girl Scouts and have a cleared background check on file.
Relatives may serve as leaders. Many families work together to help support a Girl Scout’s leadership experience. However, the troop will require that two unrelated adults are leaders, and at least one must be female. All must be registered members, have a cleared background check and complete the required training.
Men may serve as troop leaders and/or volunteers, but an unrelated female volunteer must be present at all times.
Service Units communicate meeting dates and times through a variety of avenues, such as email, text, phone calls and social media. Your membership staff will also have service unit meeting information, so please contact us if you have questions.
Membership staff should be informed of the Troop Leader’s decision to resign. If a replacement Troop Leader cannot be identified and there are Girl Scouts still interested in troop participation, staff, Service Unit leadership, and the resigning Troop Leader will work together to place Girl Scouts in another open troop.
The retiring Troop Leader should transfer all supplies, financial records, debit card, check book, bank account information, and materials to the new leader or Service Unit leadership. The retiring troop leader will need to either close or transfer the bank account, as appropriate.
Up to 13 months of insurance coverage is provided for new members registered in the month of September. For a new member who has met the requirements for membership, including payment of membership dues, insurance coverage become effective the date the troop leader is identified as a leader in the GSCSNJ database. Troop leaders must complete NLO (New Leader Orientation) and SUI (Service Unit Introduction) prior to holding first parent meeting.
The length of a troop meeting depends on several factors including the age of the Girl Scouts, availability of volunteers, and meeting space. An average troop meeting is 1.5 hours.
A typical troop meeting includes: start-up, business, activities, clean-up, and closing and lasts approximately 1.5 hours.
Troop meetings may be held at any location that provides a safe, clean, and secure environment that allows for a participation of all members. A meeting place should be free or low-cost, large enough to accommodate the whole group, available for your meeting dates/times, have toilets, be allergen free, and accessible to members with disabilities. You might consider choosing meeting rooms at schools, libraries, places of worship, community buildings, childcare facilities, and local businesses. For older troops, you can also rotate meetings at coffee shops, bookstores, and other places where they enjoy spending time.
An acceptable adult-to-girl ratio must be present at all troop activities. The ratio varies by Girl Scout level (adult-to-girl ratio table may be found in the Safety Activity Checkpoints). At least two adult volunteers must be present at all times when working with Girl Scouts members, and at least one of those volunteers must be female and not related to the other adult volunteer.
Please refer to Volunteer Essentials: Engaging Girls & Families. You may specially refer to the sections on Creating a Safe Space for Girls, Communicating Effectively with Girls of Any Age, and When Sensitive Topics Come Up. If you feel you need more support, please reach out to your service unit team or your membership specialist.
The Volunteer Toolkit (VTK) is an online tool designed for all program levels to support troop leaders in planning and delivering a troop meeting, which can help you lead in less time and make it easier to delegate to other volunteers. Depending on activities chosen, it supplies plans, materials needed, and even helps you schedule meetings and communicate with families to keep them involved and informed. It also makes it easy to check the calendar and schedule your troop events.
Volunteer Toolkit is multi-level troop friendly.
Troops that are listed as multi-level can access Volunteer Toolkit and all the badges/year plans available!
After joining Girl Scouts, a member can participate in any of the council’s activities and events which are age appropriate. Girl Scouts will have opportunities to meet new friends, try new things, work toward badges, learn to make a difference in their community, hone business skills, explore nature, solve issues they care about, and so much more.
The Girl Scout leadership Journey programs and the Girl Scout Handbooks are the heart of the Girl Scout program. They help members learn Girl Scout traditions, earn recognitions, and have inspiring adventures that change their lives and make the world a better place. The Journeys help Girl Scouts learn about themselves and the world around them and how to take action to make the world a better place. A Girl Scout can experience these programs as an individual or in a troop that decides as a group what activities to engage in.
For more information on badges and journeys, please visit the Our Program page section of our website.
For council-led activities and events, please visit our Event Calendar.
Girl Scouts has a rich history, wonderful traditions, and inspiring stories for you to share with the members to help them feel more a part of Girl Scouts and the troop. These traditions include: the Girl Scout Sign, Girl Scout Promise, Girl Scout Law, Juliette Gordon Low, Girl Scout Birthday, Brownie Elf Store, World Association of Girl Guides and Girl Scouts (WAGGGS), Girl Scout Handshake, Friendship Circle and songs such as “Make New Friends”, the “Brownie Smile” song and “Taps”.
Girl-led means that Girl Scouts of every grade level take an active role in determining what, where, when, why and how they will structure activities, although leaders and adult members may provide guidance appropriate to their age. Girl-led processes encourage Girl Scouts to bring their ideas and imaginations into the experiences, make choices, and lead the way as much as they can.
The Girl Scout Handbook is available for each level of Girl Scouting. It details Girl Scout history and traditions, a chart of all earnable awards, and a chart of badges available at each Girl Scout level.
Please review to Safety Activity Checkpoints. These resources include information on how to plan activities within a troop meeting and travel activities outside of a troop meeting. When planning activities, please consider the abilities of each member and the progression of skills from the easiest part to the most difficult.
A Journey series is a four to either week series of related activities around a theme. Journeys can also be condensed into a weekend or a week-long activity. For more information, check out Our Program page.
Leaders can start off their chosen Journey by facilitating a discussion or debate of the Journey’s theme and what it means to the Girl Scouts. Probe to find out what they are most interested in accomplishing during their time together, and then help them connect those interests to their Journey.
When Girl Scouts do service, they help to fulfill an immediate need. This service is a necessary response to a basic need, such as food, clothing, shelter, and care. Examples of community service projects are collecting food for a local pantry, or collecting clothing for a local homeless shelter. When Girl Scouts take action, they team up with others in an effort to solve a problem and create a long-lasting change.
When Girl Scouts take action, they seek to understand the cause of the problem and decide upon the scale and scope of their project, based on a realistic assessment of their resources. They also enlist others from the community to get involved. Take action projects always include a plan for sustainability. Examples of take action projects include fixing up an animal shelter or creating a center where children who need tutoring can always get it.
In other words, service makes the world better for some people right now. Taking action makes the world better for more people for a much longer time.
Yes, a Girl Scout may independently work on badges, Journeys and awards without their troop or while being an Independently Registered Girl (IRG). If your Girl Scout is in a traditional troop and works on these projects without their troop, work with the troop leader to document completion of these achievements.
SWAPS are “Special Whatchamacallits Affectionately Pinned Somewhere.” They are small, handcrafted keepsakes designed to exchange with other Girl Scout members. SWAPS are the perfect way for Girl Scouts to meet each other and promote friendship, which is why they are great for community events, camp, etc. Each one is a memory of a special event or Girl Scout sister!
Bridging Ceremonies are events during which Girl Scouts move from one program level to the next (for example: Daisies to Brownies, Juniors to Cadettes, etc.) They are usually held in the spring as the girls move up to the next level, and can be held in your meeting place, or somewhere outside where there is an actual bridge for you to use in the ceremony.
Destinations are regional, national, or international travel activities, events for Girl Scouts. For national events, Girl Scouts apply to, and are selected by, the sponsoring council. For international events, Girl Scouts apply to, and are selected by, GSUSA. For more information, visit the Travel page.
Volunteer Essentials is a resource for volunteers which details the policies and procedures of the Girl Scouts of Central & Southern NJ and Girl Scouts of the United States.
Safety Activity Checkpoints is a resource for volunteers which provides general and specific guidelines to ensure that members can participate in a safe, high quality Girl Scout Leadership Experience.
First, you should make sure that all of the participants are safe. Then you can contact our emergency number 877-539-6711. This number is also found on the key tag and Tax ID cards that were issued in your New Leader Packet.
Yes. Healthcare providers may serve as Level 1 or Level 2 first aiders. These include physicians, physician’s assistants, nurse practitioners, registered nurses, licensed practical nurses, paramedics, military medics, and emergency medical technicians.
GSCSNJ encourages volunteers to take advantage of the CPR/First Aid training offered by the American Red Cross, American Heart Association, or other recognized organization approved by GSCSNJ or GSUSA. To ensure that you are in GSCSNJ compliance please request an ASHI (American Safety and Health Institute) card.
CPR/First Aid training that is available entirely online does not fulfill Girl Scout’s requirements because these courses do not offer enough opportunities to practice and receive feedback on your technique.
GSUSA provides an automatic basic accident insurance benefit for every registered member through Mutual of Omaha Plan 1. This benefit provides up to a specified maximum dollar amount for out-of-pocket medical expenses incurred as a result of an accident while a member is participating in an approved, supervised Girl Scout activity, after the individual’s primary health insurance pays out.
GSCSNJ liability insurance defends all adults from lawsuits, as long as they obey the law and are performing duties related to Girl Scouts during supervised activities in keeping with the Girl Scout Volunteer Essential and Safety Activity Checkpoints and council policies.
There are additional insurance options that can be purchased for events or travel. To get an estimate and/or request additional insurance, contact Customer Care.
Up to 13 months of coverage is provided for new members registered in the month of September. For a new member who has met the requirements for membership, including payment of membership dues, insurance coverage becomes effective the date the troop leader is identified as a leader in the GSCSNJ database.
The leader can contact their service unit treasurer to obtain the paperwork from the appropriate bank to do the following:
After completion of the paperwork, the troop volunteer will follow the directions of the SU Treasurer to complete the process. The SU Treasurer will also assist with steps to request t checks and debit a debit card for the account.
No. The bank forms are the same for both service units and troops.
Two debit cards may be issued for troop and Service Unit bank accounts.
GSCSNJ, as a non-profit organization, works closely with a few specific banks. Following the process shared by your SU Treasurer will ensure fees are not applied to the troop account.
Please note that you will do maintenance paperwork for the account, and it will take the place of any signer that was previously on the account. This means that anyone staying on the account will have to complete the paperwork, along with any new signers for the account.
In the case of account closure, it is understood that the number of people needed to close the account may be less than when opening or changing an account.
Please contact your SU Treasurer to assist with closing the account.
First guiding principle: Troop fund collected and earned by the members belong to the troop and do not belong to one individual, and should never be distributed to the individuals in any form.
When a troop disbands all funds in the bank account will follow the girls continuing in Girl Scouts.
Reminder: When a troop is preparing to disband, leaders are not permitted to spend troop funds on purchasing the girls gift cards, or award scholarships. Leaders cannot use troop funds for anything that is not girl scout programming. Any funds left in troop accounts can only be donated back to Girl Scouts, preferably the Service Unit so funds can be used to help local girls in their Girl Scout experience (not to outside organizations).
Disbanded troops are required to submit a Troop Financial Summary in June (same time as all other troops). Leaders of troops disbanding should notify the Service Unit Treasurer of plans to disband. The troop has until September 30th of that Girl Scout year to spend funds. A final Troop Financial Summary should be submitted when all funds have been spent and the account is being closed. The Troop Treasurer and Service Unit Treasurer will work together to close the troop bank account.
Yes. While youth are not allowed to solicit cash, service, or in-kind gifts, if a local business, community organization or individual wishes to support a troop, the leader or treasurer should fill out the Incoming Business Donation Form, and have the check sent to GSCSNJ. When received, we will deposit the monies and forward a check to the troop for the amount of the donation.
The leader or treasurer should fill out the Incoming Business Donation Form, and have the check sent to GSCSNJ. When received, we will deposit the monies and forward a check to the troop for the amount of the donation.
Troop dues are monetary collections which are deposited into the troop bank account for future use (for example, activities or council events). The amount collected is set by the members and leaders of a troop to be provided by members weekly, monthly, quarterly or bi-annually to finance the programs and activities of the troop. The leader will set the dues for the troop.
The Fall Product Program is a council-sponsored program that combines educational activities with money earning opportunities for the troops.During the program, girls offer nuts, candy, and magazines to their customers, all of which go a long way to help troops fund awesome Girl Scout experiences.
The Girl Scout Cookie Program is the largest girl-led business in the world. Girl Scouts will learn life skills such as entrepreneurship and financial literacy. By participating in the cookie program, Girl Scouts also learn the five skills of product programs: goal setting, decision making, money management, people skills and business ethics.
The Girl Scout Cookie Program is the largest girl-led business in the world. Through this program, Girl Scouts learn entrepreneurial and financial literacy skills. In addition, Girl Scouts have the opportunity to earn rewards through the cookie program. However, Girl Scouts and caregivers decide how they want to create their own Girl Scout experience and selling cookies is not required.
Contact your Service Unit Cookie Booth Coordinator for more information on booth availability during the Cookie Program. Troops/caregivers should NOT contact any possible booth locations. All locations are obtained by the Service Unit Cookie Booth Coordinator.
When additional forms of money earning are needed, troops should follow the money earning guidelines found in the Troop Finances section of the website and complete the Troop/Group Money Earning Activity Form.
There are several ways a Girl Scout can participate in the cookie program even if they choose not to sell cookies, such as by making signs, helping with pickup and delivery, and participating in the troop’s cookie booths. It is important to remember that all troop proceeds are for the entire troop, not just the Girl Scouts who sold cookies.
The Girl Scout Bronze (for Junior Girl Scouts), Silver (for Cadette Girl Scouts) and Gold (for Senior and Ambassador Girl Scouts) These are Girl Scouting’s highest awards. They engage Girl Scouts in building networks that not only support them in their award projects, but in new educational and career opportunities. For more information, visit our Highest Awards Page.
Complete the online Silver Award Workshop on the Highest Awards Page. Then complete the Silver Award Notice of Intent Form. Please check out the Highest Awards Page and click on Silver Award for much more information on the Silver Award process.
Complete the online Gold Award Workshop on the Highest Awards Page. Then use the resources on the Gold Award page to help you through the process of planning, implementing and submitting your Gold Award Project.
Yes. GSUSA offers scholarships for Gold Award recipients, and many other scholarships will move you up in consideration for noting your Gold Award status.
Please visit our Highest Awards Page. There are links to individual pages for each of these awards with the paperwork, information and links to online submissions that are required (for Silver & Gold Awards).
Bronze Award: Girl Scouts have until September 30 of the year they finish grade 5 to complete their project and register for the Bronze Award Completed event on the Event Calendar.
Silver Award: Girl Scouts have until September 30 of the year they finish grade 8 to complete their project and until April 1 to submit their final report to be included in the spring ceremony for award recipients.
Gold Award: Girl Scouts have until September 30 of the year they graduate from grade 12, to complete their project and until April 1 to submit their final report to be included in the spring ceremony for award recipients.
For the Bronze Award, the troop leader registers the girls for the Bronze Award Completed event on the Events Calendar and prints out the confirmation of their order at the end of the process. They then take the confirmation to one of the council shops to purchase the Bronze Award Pins.
For the Silver and Gold Awards, the council will present you with your letter and pins at the Awards Ceremony, when you are eligible to attend.