Renew

Your Next Step, Powered by Girl Scouts!
New Badges, New Journeys, New Discoveries

What path will you choose next year? With new programs in outdoor adventure and STEM and the promise of dozens of new skills to learn and awards to earn, at Girl Scouts the trail is yours to blaze! You’re a force to be reckoned with, and we can help you unleash more of that unstoppable potential—in a place that’s all about championing girls’ success. Whatever the next step looks like for you, we can help you make it happen.

^{Not yet a member? Join now.}

How to Renew a Troop

If you’re already registered as a troop leader, you can renew the members of your troop!

Log in to your MYGS Member Profile »
Select the TROOPS tab.
- If you lead multiple troops, you can view each by clicking the box on the left.
Change current year to next year located in the top right corner.
You should see renewal choices in a drop box for each position showing as “Time to Renew for 2020!”
- Choose RENEW NOW for any members that are continuing;
- Choose RENEW LATER if you’re not sure about a member or the parent will be completing the renewal (This allows them to renew later);
- Choose DON’T RENEW/CANCEL if the member will not be returning to this position at all;
- If there is no renewal box next to a troop member, contact the Customer Care team with detailed information.
Once you’ve made your selections, click CONTINUE to review your transaction, then select CONTINUE again to reach the payment screen
Enter your payment information and choose CONTINUE
That’s it! You should receive a receipt in your email shortly. The troop leader will receive a confirmation email.

Questions? We are here to help!

If you have any questions regarding registration, contact our Customer Care team.

856-795-1560 | customercare@gscsnj.org

How to Renew a Girl/Family

Log in to your MYGS Member Profile »
Select the MEMBERSHIP tab.
Change current year to next year located in the top right corner.
You should see renewal choices for each individual showing as “Time to Renew for 2020!”
- Choose RENEW NOW for any position(s) you are continuing (If you are renewing an adult, you must renew the bold ADULT MEMBERSHIP);
- To change troops, select ADD A ROLE for that member.
  - Search for your troop or service unit number
    - If it does not show, select UNSURE and enter your number when asked “Why are you unsure?”
    - Proceed to renew the “unsure” position.
  - Or you can renew with your current troop and contact us to complete a troop transfer.
- If there is no renewal box next to a family member, contact the Customer Care team with detailed information.
Once you’ve made your selections, click CONTINUE to review your transaction, then select CONTINUE again to reach the payment screen.
If you require financial assistance, check the box labelled REQUEST AID for each membership.
That’s it! You should receive a receipt in your email shortly.

Questions? We are here to help!

If you have any questions regarding registration, contact our Customer Care team.

856-795-1560 | customercare@gscsnj.org

Families Helping Girls Campaign

The Families Helping Girls campaign is a way for Girl Scout families and members to invest in local girls’ futures by financially supporting programs, financial assistance, camp improvements, volunteer support, and other critical services.

Every Girl Scout member (including adults!) that donates $10 or more while renewing their membership for 2020 will receive this exclusive Families Helping Girls patch and 2020 rocker.

Ready to get your Families Helping Girls patch? Renew Today!

Need more information? Click here to learn more!

FAQs

Q: Why isn’t my username working?
A: Your username is typically your email address. If you have more than one email address, try each. You can also use the “Forgot Your Password?” link to send a reset email to your email address. If you’re still having trouble, contact your council’s Customer Care team.

Q: Why aren’t I getting the password reset emails?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it’s added to your safe senders list. If you requested the reset email before marking our email address as safe, check your spam folder. If you’re still not receiving the email, contact your council’s Customer Care team to verify that your username/email address is correct.

Q: How do I reset my password when I no longer have access to the email address associated with my account?
A: Your council’s Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can’t I see my family when I log in?
A: There are a couple reasons this could happen:

Another adult family member may be listed as the preferred contact on the account. That person must log in to renew. Contact your council’s Customer Care team if you’d like to be listed as your household’s preferred contact.
You may have a second or duplicate account with a different email address. Try a different username. If that works, be sure to contact your council’s Customer Care team to merge the two accounts into one.

Q: Why can’t I see my troop(s) when I log in?
A: There are several reasons this could happen:

Troops are listed on a separate tab from your family. If you have more than one troop, look for the pull-down menu to change between them.
Check your member profile to make sure you’re listed as a volunteer in the troop.
Not all troop volunteers can access the troop tab. Check with your council to see which volunteer roles they allow to access the tab.
If your background check has expired, you may lose access until it is up-to-date.

Q: How do I purchase a Lifetime Membership?
A: To purchase a Lifetime Membership for yourself, or to purchase as a gift for a “Young Alum” please click here.

Questions or need help? Contact us at CustomerCare@gscsnj.org or 856.795.1560 for support.

Have questions about renewal? Reach out to our Customer Care team at CustomerCare@gscsnj.org or 856.795.1560 for support.

Hiking Today. Trailblazing Tomorrow. Become a Girl Scout. Join Now